Websites

Can the Wrong Colours, Fonts or Layout Make Customers Trust Your Business Less?

By Claire Shelswell / September 23, 2026 /

Short answer: yes. Absolutely, yes. The longer answer is more interesting, and it’s the reason I’ve built my whole business around it. Before I ever designed a website, I studied psychology at university. People make snap judgements based on things they barely notice, and that fascination never left me. Now I see it play out…

Is Your Business Invisible to ChatGPT? Why Every Business Needs a GEO Audit

By Claire Shelswell / June 28, 2026 / Comments Off on Is Your Business Invisible to ChatGPT? Why Every Business Needs a GEO Audit

Ask ChatGPT, Google’s AI Overview, Perplexity, or Microsoft Copilot a question like “who’s the best [your industry] in [your town],” and one of two things happens. Either your business gets named, with an accurate, flattering answer. Or it doesn’t get mentioned at all, while three of your competitors do. For most business owners, this comes…

Ensuring inclusivity: the importance of website accessibility

By Claire Shelswell / May 1, 2024 / Comments Off on Ensuring inclusivity: the importance of website accessibility

Accessibility in design terms refers to the practice of creating products, services, environments, and digital content in a way that ensures people with disabilities can perceive, understand, navigate, and interact with the content effectively. This includes visual, auditory, physical, speech, cognitive, neurological disabilities and temporary disabilities. These temporary impairments might include short term illnesses, or…

Designing for Male vs Female Target Customers

By Claire Shelswell / June 5, 2023 / Comments Off on Designing for Male vs Female Target Customers

Often one of the most obvious elements in planning the design of your brand can be missed or forgotten about. When planning the construct of your logo or brand identity, your target customer must be taken into account. If you have a pre-dominance of male or female customers – here are some things for you…